SHIPPING, PAYMENT & RETURN POLICY

SHIPPING
Ukraine:
Postal Service "Nova Poshta".
Terms of delivery 1-2 working days.
Approximate delivery cost - from 40₴.

Worldwide (we do not ship to belarus and russia):
Ukrainian Postal Service "Ukrposhta".
Terms of delivery 10-14 working days.
Approximate delivery cost - from 400 uah/$12 (depends on the quantity and the country of delivery).
Customs fees may apply.

All orders will ship between 1 and 2 business days after your purchase.
Once your order has shipped you will receive a shipping confirmation with your shipment details and tracking number.
If you do not get this email or if you are unsure about the status of your order, please contact us.

*Please Note: Our shipping fee does not include customs clearance fees. Any applicable fees/taxes charged by your local customs agency are your sole responsibility.
PAYMENT
Ukraine:
- Visa, MasterCard
- cash on delivery by "Nova Poshta" (a fee is taken by the postal service)

Worldwide:
- Visa, MasterCard with the help of a payment system WayForPay
EXCHANGES & RETURNS
We welcome your feedback with regards to any of our products or services. Should you want to return a product, please return to the original point of purchase along with the original receipt.

Ducky Pomade Grooming Co may offer either an exchange or refund on unopened and unused items, providing that goods are returned to us within 30 calendar days with proof of purchase (receipt or invoice).

You are responsible for the shipping and additional postage charges. Please retain your shipping receipt until you are certain your return has been received by Ducky Pomade Grooming Co.
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